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Help

how can we help.

Pick a topic, or jump straight to the FAQ.

01

Buying tickets

Find events, buy tickets, manage orders, get to the door.

Browse events→Buying FAQs→
02

Selling tickets

Get a referral link, earn commission, withdraw your money.

Activate selling→How selling works→
03

Account & security

Sign-in, passwords, 2FA, devices, data exports.

Sign in→Reset password→
04

Payments & refunds

Cards, Apple Pay, Google Pay. Refund policies and timing.

Pricing breakdown→Payment FAQs→
05

Organisers

Create events, set commission, manage attendees and payouts.

Create an organisation→How it works→
06

Support

Real people on email. Reply inside 24 hours.

Contact us→Refund policy→
Still stuck?

drop us a line.

Email lands with real humans. We get back inside 24 hours, Monday to Friday.

Contact us